At PetPact, accessible from forpetpack.com, one of our main priorities is the privacy of our visitors and their beloved companions. This Privacy Policy document contains types of information that is collected and recorded by PetPact and how we use it.

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1. Information We Collect

When you join the PetPact family, we collect personal information you provide to us, such as:

• Personal Identifiers: Name, shipping address, billing address, email address, and phone number (+1 567-599-6499 for support).
• Pet Information: Your pet's name (for custom engraving) and type.
• Payment Information: We use secure third-party payment processors (like Shopify Payments, PayPal) to handle your credit card details. We do not store your full financial data on our servers.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Process and fulfill your handcrafted orders.
• Send you shipping updates and tracking information.
• Provide customer support via info@forpetpack.com.
• Communicate with you about new crystal collections and exclusive offers (if you opted in).
• Prevent fraudulent transactions and enhance website security.

3. Log Files & Cookies

PetPact follows a standard procedure of using log files and cookies. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages. These are used to analyze trends, administer the site, and track users' movement on the website to improve the shopping experience.

5. Third-Party Services

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application—secured behind a firewall.