Welcome to PetPact. This website is operated by PetPact. Throughout the site, the terms “we”, “us” and “our” refer to PetPact. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

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1. Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

2. Products & Handcrafted Nature

All PetPact necklaces are handcrafted and feature natural crystals. Please acknowledge the following:

• Uniqueness: As we use natural stones, slight variations in color, texture, and shape are expected and celebrated as part of the product's character.
• Safety Disclaimer: Our products are decorative jewelry accessories only. They are NOT intended for use as a primary walking collar or for leashing. PetPact is not responsible for any misuse or accidents resulting from improper use.
• Personalization: You are responsible for providing the correct spelling for custom name tags.

3. Modifications to Service & Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

4. Accuracy of Billing & Account Information

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. For more detail, please review our Refund Policy.

6. Limitation of Liability

In no case shall PetPact, our directors, or employees be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any of our products or the service.